axl77 Privacy Policy

This Privacy Policy applies to all personal data collected, processed, and stored by axl77 in connection with the operation of its online gaming and sportsbook platform, accessible at https://axl77.vu (the "Platform"). It applies to all Members — registered users who have created an account on the Platform — as well as to visitors who browse the Platform without registering.

axl77 is committed to handling personal data responsibly, transparently, and in accordance with internationally recognized data protection principles. This Policy is written in plain English so that every Member can clearly understand how their information is managed. If any aspect of this Policy is unclear, Members are encouraged to contact our support team at [email protected] before providing personal data to the Platform.

By registering an Account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside the axl77 Terms & Conditions, which together form the complete contractual framework governing your use of the Platform.

The data controller responsible for personal data collected through the axl77 Platform is the licensed international entity that operates the axl77 brand. As the data controller, axl77 determines the purposes for which personal data is processed and the means by which that processing takes place.

For all privacy-related queries, data subject access requests, or complaints, Members may contact the axl77 Data Protection team using the contact details set out in Section 15 of this Policy. axl77 aims to respond to all privacy-related correspondence within 14 calendar days of receipt.

axl77 collects personal data that is necessary to provide the Platform's services, comply with regulatory obligations, and maintain the security and integrity of the gaming environment. The categories of personal data we collect are as follows:

3.1 Registration Data

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you are 21 years of age or older).
• Email address (used as your primary account identifier and for service communications).
• Username and encrypted password.
• Country and city of residence (Indonesia-based Members are served in IDR).
• Mobile phone number (for account security and two-factor authentication where enabled).

3.2 Identity Verification (KYC) Data

• Scanned or photographed copies of government-issued photo ID, such as an Indonesian National Identity Card (KTP) or Indonesian passport.
• Proof of residential address (e.g., recent utility bill, bank statement issued within the preceding three months).
• Proof of payment method ownership (e.g., confirmation that the bank account — BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata — or e-wallet account — OVO, DANA, GoPay, ShopeePay, LinkAja — is registered in your name).
• Selfie or live photograph where required for liveness verification.

3.3 Financial Data

• Deposit and withdrawal transaction history, including amounts (denominated in IDR), timestamps, and payment method references.
• Bank account numbers and e-wallet identifiers linked to your Account for the purpose of processing withdrawals.
• Bonus and promotional credit history.

3.4 Gaming Activity Data

• Game session logs, including games played, bet amounts, outcomes, and session durations.
• Sportsbook betting history, including markets selected, stake amounts, and settlement records.
• Responsible gaming tool usage, including deposit limit settings, self-exclusion periods, and session reminder configurations.

3.5 Technical and Device Data

• IP address and approximate geolocation derived from it.
• Device type, operating system, browser version, and screen resolution.
• Cookie identifiers and session tokens (see Section 7).
• Referral source or affiliate tracking code, where applicable.

3.6 Communications Data

• Records of communications between you and axl77 support staff, including live chat transcripts, email correspondence, and support ticket histories.
• Survey responses and feedback submissions, where voluntarily provided.

axl77 collects personal data through the following channels:

• Directly from you: When you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, participate in a promotion, or update your Account settings, you provide personal data directly to axl77.
• Automatically through the Platform: When you access and use the Platform, axl77's systems automatically collect technical and device data, including your IP address, browser type, session duration, pages visited, and game activity logs.
• Through cookies and similar technologies: axl77 uses cookies, web beacons, and local storage to maintain session continuity, remember preferences, analyze Platform usage, and deliver relevant promotional content. Full details are provided in Section 7.
• From payment processors: When you execute a deposit or withdrawal via a supported bank transfer or e-wallet, axl77's payment processing partners transmit transaction confirmation data necessary to credit or debit your Wallet.
• From identity verification providers: Where axl77 uses a third-party KYC provider to assist with document verification, that provider may share the outcome of the verification check (pass/fail and document validity status) with axl77. Raw document images are handled in accordance with the KYC provider's own data protection standards.

axl77 processes personal data only where there is a lawful basis for doing so. The following table summarizes the primary purposes for which personal data is processed and the corresponding legal basis:

Where axl77 relies on consent as the legal basis for processing (for example, for sending promotional email communications), you have the right to withdraw that consent at any time by contacting support or updating your communication preferences within your Account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

axl77 does not sell, rent, or trade Member personal data to third parties for their own marketing purposes. Personal data is shared only in the following limited and controlled circumstances:

• Game content providers: Certified studio partners including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft receive session tokens and anonymized player identifiers to deliver their game content via the Platform. These providers do not receive your full registration or KYC data.
• Payment processors: To facilitate IDR-denominated deposits and withdrawals via local bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), axl77 shares the minimum financial data necessary to execute each transaction with authorized payment processing partners.
• KYC and identity verification providers: Where a third-party provider assists with document verification, data is shared under a data processing agreement that requires the provider to handle Member data in accordance with standards no less protective than those set out in this Policy.
• Fraud prevention and security services: axl77 may share IP address data, device fingerprints, and transaction patterns with fraud detection service providers for the purpose of identifying and preventing unauthorized activity on the Platform.
• Legal and regulatory disclosure: axl77 may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or regulatory direction. In such cases, axl77 will disclose only the minimum data necessary to satisfy the legal requirement and will, where permitted by law, notify the affected Member.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of axl77's assets, Member personal data may be transferred to the acquiring entity as part of the transaction. Members will be notified via their registered email address prior to any such transfer, and the acquiring entity will be bound by privacy commitments no less protective than those in this Policy.

axl77 uses cookies and similar technologies to operate the Platform efficiently and to deliver a consistent, personalized experience. The following categories of cookies are used:

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent the Platform from functioning correctly and you will be unable to log in or conduct transactions. Disabling analytics or marketing cookies will not affect your ability to use the Platform's core features.

axl77 does not use cookies to track your activity on third-party websites, nor does it participate in cross-site behavioral advertising networks.

axl77 retains personal data for as long as is necessary to fulfill the purposes outlined in this Policy, to comply with applicable legal and regulatory retention obligations, and to resolve disputes or enforce agreements. The following general retention periods apply:

• Active Account data: Retained for the duration of your Account's active status plus a minimum of five years following permanent account closure, to satisfy anti-money laundering record-keeping requirements.
• KYC documentation: Retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later. Where a specific legal obligation requires a longer retention period, that obligation takes precedence.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction, consistent with standard financial record-keeping obligations.
• Support communications: Retained for a minimum of two years from the date of the last communication in a support ticket, or longer where the communication relates to a dispute or legal matter.
• Technical and device logs: Retained for a rolling period of 12 months, after which they are automatically purged or anonymized unless a specific investigation requires their preservation.
• Marketing consent records: Retained for as long as consent remains active, plus a further two years following withdrawal of consent, as evidence of the consent having been given and subsequently withdrawn.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. If you request deletion of your data before the applicable retention period has expired, axl77 will delete all data that it is not legally required to retain and will inform you of any categories of data that must be kept and the legal basis for retaining them.

axl77 implements a layered approach to data security, combining technical and organizational measures designed to protect Member personal data against unauthorized access, accidental loss, destruction, or disclosure. Key security measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the Platform is encrypted in transit using industry-standard TLS protocols. The axl77 website operates exclusively over HTTPS.
• Encrypted data storage: Sensitive data fields, including passwords (stored as salted cryptographic hashes) and financial account references, are encrypted at rest using AES-256 encryption on certified infrastructure.
• Access controls: Access to Member personal data within axl77's internal systems is restricted on a strict need-to-know basis. Staff members are granted the minimum level of data access required to perform their specific role. All internal access is logged and audited.
• Two-factor authentication (2FA): 2FA is available for all Member accounts and is enforced for all axl77 internal staff accounts that have access to Member data.
• Regular security audits: axl77's Platform infrastructure undergoes regular penetration testing and security audits conducted by independent third-party security specialists.
• Data breach response: axl77 maintains a documented data breach response procedure. In the event of a breach that is likely to result in a high risk to Members' rights and freedoms, affected Members will be notified without undue delay and provided with clear guidance on protective steps they should take.

As a Member of axl77, you hold the following rights with respect to your personal data. To exercise any of these rights, contact the axl77 Data Protection team at [email protected] with the subject line "Data Rights Request". axl77 will respond within 14 calendar days. Verification of your identity may be required before a request is actioned.

The axl77 Platform is strictly intended for adults aged 21 years or older. axl77 does not knowingly collect personal data from individuals under the age of 21. The date of birth provided during registration is verified against KYC documentation specifically to enforce this age restriction.

If axl77 discovers or is notified that personal data has been collected from a person under the age of 21, that Account will be immediately suspended pending investigation. Any funds deposited will be returned to the source payment method after identity and age verification has confirmed the Account holder's status, and the Account will be permanently closed.

If you believe that a minor has accessed the Platform using your Account credentials or has registered their own Account, please contact support immediately at [email protected]. axl77 takes underage access extremely seriously and will act promptly on any credible report.

The axl77 Platform integrates content and services from certified third-party studio partners, including game feeds from Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft. While axl77 selects these partners carefully and requires them to adhere to data protection standards consistent with this Policy, their processing of data within their own game environments is governed by their own privacy policies.

axl77's Platform does not contain links to unaffiliated external websites. However, if you navigate from the Platform to any external site independently, axl77 is not responsible for the privacy practices or content of that site and encourages you to review the relevant site's privacy policy before submitting any personal data.

axl77 operates as an internationally licensed gaming platform. As a result, personal data collected from Members — including those based in Jakarta, Surabaya, Bandung, Bali, Medan, and other cities across Indonesia — may be transferred to and processed in countries outside Indonesia where axl77's infrastructure providers and service partners are located.

When transferring personal data internationally, axl77 ensures that appropriate safeguards are in place to maintain a level of data protection consistent with the standards set out in this Policy. These safeguards may include:

• Standard contractual clauses agreed between axl77 and the receiving entity, requiring the recipient to protect the data to an equivalent standard.
• Transfers to recipients in jurisdictions that have been assessed as providing an adequate level of data protection.
• Binding corporate rules or equivalent intra-group transfer mechanisms where data is shared between entities within the same corporate group as axl77.

By using the Platform, you acknowledge and consent to the international transfer of your personal data as described in this Section, subject to the safeguards outlined above.

axl77 reviews this Privacy Policy periodically and will update it to reflect changes in our data processing practices, operational requirements, or applicable law. The "Last updated" date at the top of this page reflects the date of the most recent revision.

Where changes are material — meaning they substantially affect how Member personal data is processed or reduce Member privacy rights — axl77 will notify registered Members via their registered email address at least 14 days before the revised Policy takes effect, and will display a prominent notice on the Platform upon login.

Where changes are non-material — such as minor clarifications, corrections of typographical errors, or updates to contact information — they may take effect immediately upon publication. Continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Privacy Policy. If you do not agree with a revised Policy, you must cease using the Platform and request account closure before the effective date of the revision.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way axl77 handles your personal data, please contact us using the details below. All privacy-related correspondence is handled by axl77's dedicated Data Protection team.

• Data Protection & Privacy Queries: [email protected] — use subject line "Privacy Policy Inquiry"
• Data Subject Access Requests: [email protected] — use subject line "Data Rights Request"
• Business & Legal Correspondence: [email protected]
• Response time: Within 14 calendar days for privacy requests; within 4 hours for general support queries.
• Languages: English and Bahasa Indonesia.
• Operating hours: 24/7, time zone WIB (UTC+7).

axl77 is committed to resolving all privacy concerns promptly and fairly. If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction.